Get in touch
We're here to help
Have a question about Mylite, your account, or the setup process? Reach out — we typically respond within one business day.
Email Support
For account questions, billing inquiries, technical issues, or anything else — email is the fastest way to reach us.
support@myliteai.comResponse Times
- General inquiries — within 1 business day
- Billing issues — within 1 business day
- Service outages — within 4 hours
Common Questions
How long does setup take?
After completing onboarding, your AI agent is provisioned automatically — typically within a few minutes. You'll receive a welcome email with your dedicated phone number once it's live.
Can I change my agent's script or responses?
Yes. You can update your business details and agent configuration anytime from your settings page. Changes take effect immediately.
How do I cancel my subscription?
You can cancel anytime from your account settings. Your service remains active through the end of your current billing period.
What if I need help during onboarding?
Email us at support@myliteai.com and we'll walk you through the process personally.